Practical operational change, built with the people who do the work.

We combine evidence-based review with hands-on implementation. Where a new operating system is needed, we work with the people who lead, perform and understand the work to create it—and leave them able to own and develop it.

20
+
Yrs
Our time working with growing and regulated businesses

What more than twenty years of change work has taught us

Organisations rarely lack documents. They lack a clear, current and usable view of how critical work should operate.

Internal documentation projects often create volume without creating clarity. Conventional consultancy can produce useful recommendations but leave the method and knowledge with the consultant. Software can store and distribute information, but it cannot decide what an organisation’s own way of working should be.

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The strongest results come from bringing three things together

people process knowledge

People

The practical knowledge of the people who perform and manage the work.

Processes

A disciplined method for turning that knowledge into clear processes, ownership, controls and management information.

Systems

A visible system that the organisation can use, maintain and improve.

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That is the approach E-Squared now applies as standard.

how we work