Growth should not come at the expense of control, consistency or resilience.
As organisations grow, they often reach a point where informal ways of working are no longer sufficient. Management knows that clearer processes and controls are needed but lacks the time, specialist knowledge and capacity to create them.
E‑Squared removes that burden. We identify where operational complexity is restricting performance and then work with management to create and implement the critical processes, controls and management information required to support further growth.
Our work is delivered through short, focused, hands-on projects.
From insight to implementation
The Operational Scalability Methodology™ provides a structured, 4-stage route for solving an organisation’s scalability problem – from recognising an operational scalability problem to implementing a practical solution.
The Operational Scalability Index™ provides an initial indication of the organisation’s scalability strengths and constraints.
Where deeper investigation is required, the Operational Scalability Assessment™ examines the available evidence, identifies root causes and establishes the priorities for action.
E‑Squared then works collaboratively with the people who lead, perform and understand the work to create and implement the required Critical Process Management System. This implementation follows our eight-stage process: beginning with what already exists, refining the critical processes collaboratively and ending with a visible, working system.
Ownership is transferred to the organisation. Its people are equipped to maintain, extend and adapt the system as the business grows and changes. The OSI identifies where a problem may exist. The OSA establishes what is causing it. The implementation creates the working system needed to address it.