Use Operational Excellence, through the catalyst of AS9100D, to completely transform the business, top-down.
In the process, reduce payment arrears, change the culture, become a preferred supplier to the prime aircraft manufacturers and deliver market-leading growth rates to the parent company, Meggitt plc.
Isoma allowed the Meggitt management team to think more strategically and have more headroom for decision-making. It also engaged the entire workforce behind the required change.
Define the required culture change: from reactive to proactive and from quality management to operational excellence.
Provide a web-based Business Management System for the transformation and continuous improvement of the entire business.
Ensure compliance with the business-critical AS9100D standard, without which new supply contracts to the primes could never be secured.