Prior to merging the Defence Procurement Agency (DPA) with the Defence Logistics Organisation (DLO) to form DE&S, the MoD needed to visualise, understand, communicate and improve its business processes.
Our software provided a common methodology and modelling tool for process design and optimisation.
The urgency of the Due Diligence required the work to commence straight away. The requirement for a post-merger harmonisation of processes meant that the project had be sustained even as new services for the combined organisation were being developed.
Identify, create and visualise processes into process maps.
Harmonise by aligning DLO processes with those which were common in the DPA.
Co-ordinate and oversee post-merger process optimisation.
Enable continuous improvement with a consistent change management system.